Practice Policies
Medical Disclaimer
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Michelle Wheatley does not claim to diagnose or cure any medical condition.
Her services are intended to support wellbeing and may help alleviate a range of physical, mental and emotional challenges, enabling you to live more comfortably and with greater ease.
If you have a health concern, medical emergency, or general health question, please consult your GP, call 111, or 999 in an emergency.
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Payments
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​Payments can be made in advance by BACs or cash.
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📋 Cancellation & Health Policies
24-Hour Cancellation Policy
If you need to cancel, please contact us to discuss the reasons as soon as you are able to.
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Notice Required: We require at least 24 hours' notice if you are unable to make your arranged appointment.
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Late Cancellations: Appointments cancelled with less than 24 hours' notice will be charged at the full rate of the lesson.
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Practitioner Cancellations: If Michelle Wheatley needs to cancel, a full refund will be given for any lessons not received.
Travel & Accommodation Notice
If you are visiting the Isle of Wight for lessons and have booked a ferry or accommodation, please note that we cannot be held responsible for these travel costs if a cancellation occurs. We strongly suggest taking out your own travel insurance to cover any potential losses.
Illness & Public Health
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Contagious Symptoms: If you or your child have a fever, diarrhoea, or vomiting, please ensure you are completely clear of symptoms for at least 48 hours before attending your lesson. (This does not apply if the symptom is non-contagious and related to an existing, long-term condition or diagnosis).
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Colds & Masking: If Michelle Wheatley has a cold, she will ask whether you would like her to wear a mask. We ask for the same mutual consideration. If you or your child have a cold but are unable to wear a mask, please let us know in advance so that we can wear one to protect everyone.
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Background Music
When music is played it will only be Royalty free music within the business and therefore we are not required to have The PPL PRS Music Licence.
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Insurance
Michelle Wheatley is insured with Balens Insurance Company.
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